How to fix Brother Printer won’t recognize new cartridge error
A printer not identifying a new ink or toner cartridge is one of the most normal issues that you face when moving or replacing an empty one. This error occurs in any type of Brother printer. This will mostly affect your printer if you place incompatible, generic, or refilled ink cartridges and you must go for a way to resolve this issue. So, to Know How to fix Brother Printer won’t recognize new cartridge error, perform the below-given steps. These are the effective steps that help you to overcome this blunder. Or else, you can contact Brother Printer Support. Experts will suggest you the best way to deal with this error.
What are the Symptoms of this error?
There may be instances when Brother Printer won’t recognize, after fixing a new ink or toner cartridge in the printer, you will get a message on your printer stating-
- Flash warning lights visible on your printer.
- The Printer displaying “Cartridges locked” or the “Cartridge Protection enabled”.
- The printer displays“toner is not compatible”.
- Low or vacant level of ink and toner showed on your computer.
- Your printer shows “printer cartridge not detected” or the printer cannot detect ink.
- A message on the printer warning “no cartridge installed”.
Causes for this error
- It is impossible to read the chip data because of the Dirty or damaged contacts.
- Protective strips have not been taken out.
- Internal memory reset is a must.
- The Incorrect consumable installed in a slot.
- An Ink cartridge has not been put in its slot properly.
- Allow the Cartridge Protection.
- A printer software update has made the chip data impractical.
What are the steps to perform?
Given here are some of the effective steps that you can perform to get out of this blunder.
- Raise the ink cartridge cover. After that, pull the lock, free the lever down and remove the ink cartridge against the color shown on the LCD.
- Install the ink cartridge again and raise each lock-free lever and push it up until it clicks, and after that, close the ink cartridge cover.
- Next, LCD should then display:
Have you changed? Yes / No.
LCD should display this question for the color(s) that was changed.
Ensure to choose the“Yes” option accessing the up or down arrow key or by using the Dial Pad. If the “Yes” option is not chosen for the exchanged cartridges, INK EMPTY will appear again.
The machine will go into a cleaning cycle after all the right choices are made.
When you see that the LCD shows “No Cartridge”, there is a chance that the ink cartridges other than the one you exchanged are empty. Perform steps given below to test the ink volume. If there are blank ink cartridges, kindly replace them.
Tap Ink or Ink Management.
If your Brother printer does not own the Ink or Ink Management key on the control panel, hit the Menu. Dab the Up or Down arrow key to choose the Ink or Ink Management, and then tap on the“OK” option.
Dab on the Up or Down arrow key to choose the Ink Volume.
After that, press OK.
The LCD displays the ink volume.
Hit the Up or Down arrow key to choose the color you want to test.
Press Stop or Exit.
Conclusion:
When the notification “No Cartridge” does not vanish, release the machine from the AC power channel and wait for approximately 10 seconds, and after that attach back in. By performing these steps, your issue must be fixed.
Still, the error persists, you need expert advice. To get expert help, dial Brother Printer Support Number. You can give a call anytime. They are professionals who are always ready to serve their customers. So, just get up and dial the toll-free number to avail the best services by our experts and get instant solution by snapping fingers in a short interval of time.
Frequently Asked Questions (FAQs)
Why Won’t My Brother Printer Recognize The Ink Cartridge?
Brother Printer Won’t Recognize the ink cartridge error generally occurs in the situation when the user mistakenly changed the ink cartridge when the printer was off or earlier before the printer prompts the user to change the ink cartridge. To fix the issue, simply remove all the ink cartridges from the printer and then re-install them again. The printer will ask you that have you changed and installed the new ink cartridges. You just need to prompt yes and then reboot the printer once. After it re-starts, give a test print and the problem will surely get fixed. Give a break of at least 20 minutes when shutting down and turning on the printer again.
How can I bypass my brother ink cartridge not detected?
The process of bypassing the brother ink cartridge which is not detected is very easy. This is a classic example of a brother printer won’t recognize the printer’s hardware. It requires a simple strategy to implement for fixing the issue. Check the ink levels in the cartridge. If the ink levels are low, then do replace them with the new one. Re-install the cartridges already installed in the brother printer or replace them with the genuine and authentic newly purchased ink cartridges. Prompt the steps that appeared on the LCD screen of your printer after installing the ink cartridge and answer all the questions one by one. Simply reboot the printer once and the problem will be gone within no time.
How do you reset the ink cartridge on a Brother printer?
Yes you can reset the ink cartridges on a brother printer in the case where brother printer won’t recognize the ink cartridge installed in the printer. The process of doing so is very easy. Firstly, switch off the printer and disconnect it with the power mode. Wait for at least 20 minutes and allow the printer to get cool. Open the brother printer ink cover where the cartridge is installed. Press the cancel and the print button and at the same time, you need to press the + Button. Finally scroll down to the printer cartridge that you want to reset. Click on the OK Button and this will complete the reset process of the brother printer ink cartridge.
What do you do if your printer doesn’t recognize the ink cartridge?
You don’t need to do any kind of panic in the case where the brother printer won’t recognize the ink cartridge installed in your printer. The process of fixing the error is quite easy to perform by everyone. Firstly, the user is required to turn the printer ON and then need to press the Clear / Back Button on the printer for getting the access to the printer reset menu. Reach to the printer’s toner and cartridge option in the printer menu. Select the toner or the cartridge that you want to reset and after selecting it, press the OK button. Finally, press 1 to reset the ink cartridge and close the toner box in the printer. Start printing now.
How do I reset my brother LC103 cartridge?
The process of resetting the brother LC103 cartridge is very easy and can be done by anyone even with the limited technical and printer related knowledge. The situation of resetting the cartridges generally arises when the brother printer won’t recognize the existing cartridge. For resetting, turn your brother printer completely off and then open the brother printer’s cartridge cover ( see the user manual for understanding how to open the cover ). Now the user is required to press the printer’s print and cancel button simultaneously at the same time. Use the arrows to select the LC103 cartridge to reset it and then just hit the ENTER or OK Button. The reset process will get complete.
How do I trick my printer into thinking it has ink?
The reduced ink levels in the printer and getting the warning from the printer after reaching to that level is a very common situation that the users always face when the brother printer won’t recognize the ink levels. For tricking your printer in this situation smartly, you need to take away and remove the ink cartridge installed in the printer when the low ink level warnings start to arrive. Here, the user is need to follow the basic reinstallation process. Install the same ink cartridge again in the printer when the printer instructs you to install the new cartridge. Give a test print and surely you will get the desired results.
How do you fix the toner on a Brother printer?
The process of fixing the toner when the error displays that brother printer won’t recognize the existing toner is quite an easy one. It is a 7 step process which starts with starting the brother printer. Then open the toner access door of the brother printer. After this, press the clear / back button on the brother printer. Select the toner that you want to replace and the one which is giving the replace toner message. Press 1 to reset the same. After this, press the clear / back button again on the brother printer. Finally, in the last step, close the printer door and the issue will get resolved.
How do you reset a Brother printer?
In the event where the user wants to reset the brother printer when it seizes to say that the brother printer won’t recognize, the user is needed to follow the very basic steps for resetting it. In the printer menu, click on the Initial Set-Up option by using the up – down arrow keys. Again using the up – down arrow keys, select the reset option and then press the OK Button of the brother printer. Similar steps are required to be followed where the factory reset option is required to be select and pressed OK. Click on the Select option next and then press the UP Arrow keys to restart the machine. This is how you can reset your brother printer.
Is there a reset button on ink cartridges?
Finding out a reset button on the ink cartridge is a simple process of using the same ink cartridge again when the ink levels are low by tricking your printer. It is used when the brother printer won’t recognize the existing cartridges. Open the cover of the printer when it is on and wait until the moving of the cartridge gets to stop. Remove all the printing cartridges from the printer by lifting them and by pressing the remove buttons. Turn the printer off and then restore the same cartridges again in the printer after shaking it for equal distribution of ink. Switch ON the printer again and then give the test print. The same cartridges will again start printing.
How do I reset my Brother MFC j480dw?
Yes you can also reset your brother MFC j480dw printer easily when it displays that the brother printer won’t recognize error. The process starts with unplugging the power cord of the brother printer and taking it to the shutdown mode. Remove the paper tray then and make it completely empty. Long Press and hold the power button and the plug in the power cord simultaneously at the same time. Wait until it gets to start and then load the papers in the paper tray again and this will complete the resetting process of brother MFC j480dw printer.